Terms and Conditions

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Welcome to Altxen. These Terms and Conditions ("Terms") govern your use of our website and your engagement with our corporate gifting and marketing services. By accessing or using our website (www.altxen.com), you acknowledge that you have read, understood, and agreed to comply with these Terms. If you do not agree, please refrain from using our website.

 

1. Business Model and Scope

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Altxen operates exclusively as a business-to-business (B2B) corporate gifting and marketing solutions provider.We do not facilitate direct consumer sales, and orders cannot be placed through this website. All transactions and service agreements are processed through direct communication with our team via email, phone, or scheduled consultations.

 

2. Website Usage

 

This website is intended solely to provide information about our services, capabilities, and product range.Users may not reproduce, distribute, modify, or exploit any content, images, or branding on this website without prior written consent from Altxen.Any misuse of this platform for unlawful or unauthorized purposes is strictly prohibited.

 

3. Service and Product Information

 

The products and visuals displayed on our website serve as examples of our offerings and may vary based on client requirements, customization, and availability.Final deliverables, pricing, quantities, and timelines are determined during the formal quotation and approval process.Altxen reserves the right to update service details, imagery, or content at any time without prior notice.

 

4. Quotations and Orders

 

All orders and engagements are subject to a formal quotation and client approval process.Submission of an inquiry or request does not constitute a confirmed order.Customization details, timelines, and commercial terms are discussed and agreed upon on a case-by-case basis.

 

5. Shipping, Replacements, and Returns

 

In the event of damaged or incorrect deliveries, Altxen offers free replacements within 7 days of delivery, following internal verification.Shipping costs for replacement items, if applicable, will be covered by Altxen.As most items are personalized or made to order, returns are not accepted, except in cases of verified defects or errors on our part.

 

6. Intellectual Property

 

All content featured on this website—including text, graphics, logos, product visuals, and digital assets—is the exclusive property of Altxen and protected by applicable intellectual property laws. Unauthorized use or reproduction is prohibited.

 

7. Limitation of Liability

 

Altxen shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or services. This includes but is not limited to delivery delays due to external factors beyond our control.

 

8. Privacy and Data Protection

 

Please refer to our Privacy Policy for detailed information regarding how we collect, store, and use personal and business data shared with us.

 

9. Governing Law and Jurisdiction

 

These Terms shall be governed by and construed in accordance with the laws of India.All disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, India.

 

10. Contact Information

 

For all business inquiries, support requests, or service consultations, please reach out to us via:

 

Altriga (Altxen – Corporate Gifting & Marketing Solutions)

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📧 Email: support@altxen.com

🌐 Website: www.altxen.com