Shipping Policy

At Altxen, we are committed to delivering your corporate gifts in a timely and secure manner. We understand the importance of professional presentation and punctual delivery in the corporate world.

Order Processing

• All orders are processed within 2-5 business days after confirmation, depending on the size and customization requirements.

• Customized or bulk orders may take longer and timelines will be shared with the client upon order confirmation.

Shipping Time

• Standard delivery timelines within India: 3–7 business days

• Express shipping options are available upon request (charges may apply).

• For international shipping, delivery timelines will vary depending on the destination and will be communicated during the order process.

Shipping Charges

• Shipping is free on bulk orders above a certain threshold (discussed at the time of order).

• For smaller orders or express deliveries, shipping charges will be added based on size, weight, and delivery location.

Tracking

• Once the order is dispatched, tracking details will be shared via email or WhatsApp.

• Altxen is not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances, but we will do our best to resolve any issues.