Shipping Policy
At Altxen, we are committed to delivering your corporate gifts in a timely and secure manner. We understand the importance of professional presentation and punctual delivery in the corporate world.
Order Processing
-
All orders are processed within 2-5 business days after confirmation, depending on the size and customization requirements.
-
Customized or bulk orders may take longer and timelines will be shared with the client upon order confirmation.
Shipping Time
-
Standard delivery timelines within India: 3–7 business days
-
Express shipping options are available upon request (charges may apply).
-
For international shipping, delivery timelines will vary depending on the destination and will be communicated during the order process.
Shipping Charges
-
Shipping is free on bulk orders above a certain threshold (discussed at the time of order).
-
For smaller orders or express deliveries, shipping charges will be added based on size, weight, and delivery location.
Tracking
-
Once the order is dispatched, tracking details will be shared via email or WhatsApp.
-
Altxen is not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances, but we will do our best to resolve any issues.